Privacy Policy

01Information we collect

• Contact details: your name, email address and WhatsApp number, provided when you sign up or contact us.
• Payment records: the plan you bought, the amount, the date and the transaction reference. Card, bank and wallet details are entered on our payment gateway's secure page and are never seen or stored by us.
• Basic website data: standard technical information such as browser type and pages visited, collected automatically to keep the website working properly.

02How we use your information

• To give you access to the Elite Forex Hub community on Discord.
• To process payments, send receipts and remind you about renewals.
• To answer your questions and provide support.
• To send important updates about your membership or changes to our policies.

We do not sell, rent or trade your personal information to anyone.

03Sharing your information

We share information only where needed to run our service:

• Payment gateway: to process your payments securely.
• Discord: your Discord username is visible to the platform and, depending on server settings, to other members of the community.
• Legal requirements: where required by law or by a government authority in Pakistan.

04Data security and retention

We take reasonable steps to protect your information from loss, misuse or unauthorised access. We keep your information while your membership is active and for as long afterwards as needed for accounting, tax and legal purposes.

05Your rights

You can ask us at any time to see, correct or delete the personal information we hold about you, or to stop sending you messages. Some records, such as payment records, may need to be kept for legal reasons.

06Cookies

Our website may use basic cookies to function properly and to understand how visitors use it. You can turn cookies off in your browser settings.

07Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its effective date.